FAQ
Frequently Asked Questions
GENERAL
How can I contact customer support?
You can reach our support team anytime at support@trypotent.com. We reply within 24 hours Monday–Friday. Weekend messages are answered first thing Monday morning.
What makes TryPotent different?
TryPotent focuses on clean, high-potency formulas designed to support natural energy, mood, focus, and overall vitality. No fillers, no gimmicks — just ingredients that help you feel stronger and perform better every day.
Are your products safe?
Yes. Our formulas are made in high-quality, regulated facilities and tested for purity and potency. Always consult your healthcare provider if you have medical conditions or take other medications.
ORDERING & PAYMENT
What payment methods do you accept?
We accept major credit and debit cards, Apple Pay, Google Pay, and Shop Pay.
Is my payment information secure?
Yes. All payments are protected with modern SSL encryption. Your full card details are never stored on our servers.
Can I change or cancel my order?
If you need to cancel or update your order, email support@trypotent.com immediately. If the order has not shipped yet, we can usually make changes.
SHIPPING & DELIVERY
Where do you ship?
We ship throughout the United States. International shipping will be available soon.
How much is shipping?
Shipping is free within the U.S.
How long does delivery take?
Orders typically ship within 1–2 business days and arrive in 3–7 business days, depending on your location.
My package is late — what do I do?
If your order is delayed beyond the expected delivery window, email support@trypotent.com and we’ll look into it immediately.
PRODUCT
How do I take TryPotent gummies?
Take the recommended serving listed on the label. Most customers take 1–2 gummies daily for best results.
When will I feel the benefits?
Some feel effects within the first few days (energy, mood, clarity). Full benefits usually become noticeable after consistent daily use.
Are the gummies vegan?
If your product is vegan, I can update this — or if it's not, I can rewrite accordingly once you confirm.
Can I take TryPotent with other supplements?
Yes, most customers do. However, always check with your doctor if you’re unsure.
RETURNS & REFUNDS
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, contact us and we’ll help you with a replacement or refund.
What if my order arrives damaged?
Take photos of the packaging and item, then email support@trypotent.com.
We’ll send a replacement or refund right away.
STILL HAVE QUESTIONS?
Email support@trypotent.com and our team will help you out.